Make a Referral
Registered NDIS Provider across VIC · QLD · WA Call 03 5998 0717

Every story deserves a stronger next chapter.

Everyone deserves a place where they feel safe, seen, and held. We're here to create that space and help make it home, every single day.

Book a free call

Trusted across Victoria · Queensland · Western Australia

Start where you are

Who are we speaking with today?

I'm looking for support

NDIS participant

Explore services that fit your plan and goals.

See what we offer I'm helping a loved one

Family or carer

Learn how we work alongside families day-to-day.

How we support families I'm a support coordinator

Refer a participant

Quick, structured referrals with a real response.

Start a referral
What we help with

Four ways we support you.

DISABILITY SERVICES

Everyday support at home and in the community.

Learn more
Where we work

Grounded in three states. Showing up every day.

We deliver in-home, community, and residential support across Victoria, Queensland, and Western Australia, with local teams in each state.

  • 2019 Founded
  • 3 States served
  • 24/7 Support available
  • 17+ Services offered
Local teams On the ground, in your state
  • VIC
    Victoria Based in Melbourne
  • QLD
    Queensland Based in Brisbane
  • WA
    Western Australia Based in Perth
A carer sharing a warm moment with an older participant
24/7 Support, every day of the year

Starting with us is simpler than you think.

  1. 1

    Get in touch

    Call, book a free call, or send a referral. Whatever feels easiest.

  2. 2

    Listen and plan

    A real conversation about your goals and what has worked before.

  3. 3

    Match your team

    We pair you with workers chosen for fit and continuity.

  4. 4

    Support begins

    We start, check in often, and adjust as your life changes.

Get started Or call 03 5998 0717
Accommodation

Homes, not facilities.

Thoughtfully designed supported housing across Victoria. Each home is a real place to live.

Browse all homes
Exterior of the Morayfield Robust home with double carport
Available
Specialist Disability Accommodation · Robust

Morayfield (Dragon Avenue)

Morayfield, QLD

Bedrooms
2
Bathrooms
2
Support
OOA
View property
Bright, open living area with a soaring timber-lined ceiling
Available
Supported Independent Living

Home in Traralgon

Traralgon, VIC

Bedrooms
5
Bathrooms
2
Support
24/7
View property
Pakenham House, a supported home
Fully occupied
Supported Independent Living

Pakenham House

Pakenham, VIC

Bedrooms
4
Bathrooms
2
Support
24/7
No current vacancy
Real experiences

People who trust us with what matters most.

Stories from participants, families, and support coordinators we work alongside.

Happy to hear everything went well with the audit. You've been providing excellent support services for my daughter. You deserve positive feedback.
ZA Family member · Supported accommodation
I've been with Newdawn for over a year now. The difference they've made in my mental health journey is incredible. They listened to my needs and tailored their support to fit my goals.
Alia Participant · Complex mental health support
Working with Newdawn has been seamless and reassuring. The team took the time to understand the specific challenges my son faces. Their person-centred approach has helped him grow.
Hammed Parent · Disability services
For support coordinators

Refer a participant in under two minutes.

Structured referral form. A real intake coordinator responds within one business day. Complex, high-intensity, and forensic mental health referrals are welcome.

  • Same-day acknowledgement, next-day response
  • Direct line to our intake team
  • Service agreement returned within 48 hours
Start a referral Email intake team

Answers to what people ask us first.

Can't find what you're after? Call the office or drop us a line.

Are you a registered NDIS provider?

Yes. Newdawn Support Services is a registered NDIS provider delivering disability, clinical, complex mental health, and accommodation supports across Victoria, Queensland, and Western Australia.

How do I get started?

Book a free call, fill in the enquiry form, or have your support coordinator refer you. A real intake coordinator responds within one business day, and we start with a conversation about your goals, not paperwork.

How much does it cost?

Our supports are billed in line with the NDIS Price Guide, so they are covered by your plan funding. There are no sign-up fees, no lock-in contracts, and we explain every line of the service agreement before you sign.

Do you support complex and forensic mental health needs?

Yes, this is core to what we do, not an add-on. We welcome complex, high-intensity, and forensic mental health referrals that other providers step back from.

Which regions do you cover?

Victoria (Melbourne and surrounds), Queensland (Brisbane and surrounds), and Western Australia (Perth), with local teams in each state.

Can support coordinators refer directly?

Absolutely. Use the referral form for a structured intake with same-day acknowledgement, or email the participant’s NDIS plan and details to our intake team. A service agreement comes back within 48 hours.

Can I choose or change my support workers?

Yes. We match workers for fit and continuity, and if someone is not right for you, tell us and we will rematch without awkwardness.

What happens when my NDIS plan changes?

Your supports flex with your plan. After every plan review we sit down together and adjust services, hours, and team so nothing falls through the gaps.

Get in touch

Tell us what you need. We'll take it from there.

Whether you're exploring NDIS for the first time, looking for a support worker, or asking about one of our homes, we'll reply within one business day.

  • Response within one business day
  • No call centre. Real people.
  • Confidential. Always.
Prefer to call? 03 5998 0717